Privacy Policy
PRIVACY POLICY
Last updated: 1st October 2024
Elyse Music ("we", "us", or "our") operates the Elyse Music site (the "Service") and offers digital products, physical products, and services via our MemberVault account and other platforms. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service or purchase products.
We respect your privacy and are committed to safeguarding your personal information in compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable laws. We will not use or share your information with anyone except as described in this Privacy Policy.
By using the Service or purchasing products, you agree to the collection and use of information in accordance with this policy.
Information We Collect and How We Use It
Personal Information:
When you purchase and use our digital products, services, audio’s and teaching program on our site/platform and subscribe to our email mailing list, we may collect the following personally identifiable information ("Personal Information”):
(Please Note: only name, country of residence and email address will be used for emails subscribers)
- Name
- Email address
- Telephone number
- Billing and Shipping Address
- Payment Information (via secure third-party payment processors)
- Details of transactions related to your purchase of physical or digital products
We use this Personal Information for processing orders delivering products, and providing customer support.
Log Data
We collect information that your browser sends whenever you visit our Service ("Log Data"). This may include:
- Your computer's Internet Protocol (IP) address
- Browser type and **version**
- Pages visited on our Service
- Date and time of your visit
- Time spent on those pages
This information helps us understand how our website is used and to improve the functionality of our Service.
We use cookies to enhance your experience on our website. Cookies are small files that store information about your browsing activities. You can instruct your browser to refuse cookies or to notify you when a cookie is being sent. Please note that some parts of our Service may not function properly without cookies.
Third-Party Service Providers
We work with third-party companies to facilitate certain aspects of our Service, such as:
- Payment Processors (e.g., Stripe, PayPal): These providers handle your payment details securely.
- Shipping and Fulfilment Providers: To ensure the delivery of any physical products you purchase.
- Analytics Providers: To track and report website traffic and usage.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are legally obligated not to disclose or use it for other purposes.
Data Retention and Security
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. We employ strict security measures to protect your Personal Information, including encryption and secure storage systems.
Your Rights
Under UK data protection law, you have the right to:
- Access your Personal Information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your Personal Information when it is no longer necessary for the purposes for which it was collected.
- Withdraw consent for processing your data, where consent is the lawful basis.
- Object to the processing of your data in certain circumstances.
If you wish to exercise any of these rights, please contact us at: elyse@elysemusic.com
International Data Transfers
If you are located outside the UK, your information may be transferred to and processed in the UK. We ensure that adequate safeguards are in place to protect your data when it is transferred internationally.
Compliance With Laws
We will disclose your Personal Information if required to do so by law, regulation, or subpoena.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in the law or our data practices. We will notify you of any significant changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. Please review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:
- Email: elyse@elysemusic.com